2123 Marina Blvd.
San Leandro, Ca  94577
(510) 483-2631
braveheartdogs@sbcglobal.net

    Below is a list of our most frequently asked questions as well as information on
    how to find the right dog trainer.

    Do you guarantee your services?
    No, we cannot guarantee our services.  We wish we could make such claims,
    but to do so would be professionally unethical and irresponsible.  The success
    depends on many things including the individual dog's history, genetics, as well
    as the owners commitment and compliance.  We teach owners to modify
    behavior by using proven, science based,humane, positive reinforcement
    methods.  We have had much success in changing behavior using
    these methods.  However, in order for the dog's behavior to change, the
    owner's behavior must also change.  In other words, it will take some effort on
    the owner's part to modify the dog's behavior.  So,for this reason, we can't
    ethically guarantee your dog's success.  There are simply too many variables
    that we cannot control.

    Will training with food teach the dog to obey only for food?
    No, it won't, as long as you are using the food properly as reinforcement. I
    have trained many animals using rewards such as treats, praise and toys or
    play and have never ended up with a dog who will not respond to the
    commands once trained.  

    When training dogs (and other animals) there must be motivation.  We choose
    to use food and eventually other rewards as motivation.  

    What about trainers who say they can train a dog without food, is this
    possible?  
    Sometimes you can train dogs without food, but not without some type of
    motivation.  There must be motivation when training animals.  When people
    train without food they are typically also using physical corrections like leash
    pops or jerks or other force based methods.  They may "correct" the dog by
    jerking the leash and then "reward" the dog with praise, and claiming that the
    praise is rewarding but the animal is actually working to avoid the corrections
    not working to get the praise.

    The real question that we all need to ask ourselves is what is wrong with using
    food?  We wouldn't go to work for free and it is unreasonable to ask your dog
    to.  We would not expect other species like humans or cats to just do what we
    say when we say it without motivation so why would we expect our dogs to?  It
    isn't reasonable.  

    Ask yourself what you are looking for in a dog?  Do you want a friend and
    partner that you have built a strong working relationship with based on trust
    and communication or do you want a dog who does what you say because he
    fears what will happen to him if he doesn't?  Think about it.


    What type of equipment should I use to train my dog?
    We recommend training all dogs on their regular, everyday collars and a
    leather, cotton or nylon leash.  Once in a while, with a dog that pulls a lot, we
    may suggest an Easy Walk Harness until the dog learns not to pull on the lead
    but typically we use a basic collar and leash.  We will never recommend using
    painful or aversive collars like choke collars, pinch or prong collars or shock
    collars.

    Can I use a pinch or prong collar in your classes?
    No, we do not allow the use of pinch or prong collars in our classes.  We
    realize that people sometimes like these collars because they feel that they
    "work" we do not recommend them because they uncomfortable and aversive
    to the dog.  We do not use or recommend ANY piece of equipment that uses
    discomfort or pain to change behavior.

    What do you think of electronic (shock) collars?
    Shock collars are also referred to as e collars, stim collars, stimulation collars
    or spark collars.  Make no mistake that if the collars delivers an electronic
    stimulation to your dog it is a shock collar.  I do not believe in using electronic
    or shock collars to train dogs.  The simple fact is that it isn't necessary.  Painful
    collars rely on training the dog by way of avoidance and aversion.  The dog
    does what is asked to avoid a shock.  I prefer to reward the dog when they do
    it right rather than trying to punish everything they do wrong.  For the purposes
    of training a companion dog to do common every day behaviors (such as sit,
    down or come) shocking them with a collar isn't necessary.  I  work with dogs
    regularly who have been previously "trained" by way of electronic collars.  It
    takes quite a bit of work and relationship rebuilding between these dogs and
    their owners to rebuild the trust that was damaged by pain that they were put
    through.  Some dogs can even become aggressive or depressed because they
    can't figure out how to avoid the pain.  Before you agree to shock your dog or
    allow anyone else to shock your dog please stop and take a moment to really
    think about it.  Would you shock your friend? Would you shock your child?  
    Will you put the shock collar on yourself and turn it up to the highest level and
    shock yourself?  If not, that it makes no sense to do it to your dog.  Finally,
    using punishment in training requires impeccable timing, which most people
    don't have.  Someone who cannot properly train a dog with a clicker or with
    food due to lack of timing has no business putting a shock collar on their dog.

    Positive training, corrections, compulsion based training...I'm
    confused!
    Positive reinforcement training means that you are training by focusing on the
    good things your dog does and rewarding those things rather than focusing on
    the bad things he does and punishing him for those.  It truly is that simple.  
    Remember, the dog always has a choice, why not make him WANT to do what
    you ask?  Positive training allows even children and people with less than
    perfect timing to succeed.  Poorly timed and executed leash corrections or
    shocks can destroy a dog, but poorly timed rewards will not.  All of my classes
    are reward based training classes.  I train my  own dogs using positive
    reinforcement that doesn't mean that I don't discipline them or that there aren't
    consequences when I feel they are necessary, it's just that I don't rely on pain
    or intimidation to train them.  I have found that my dogs trained with positive
    reinforcement are much more reliable than any other methods I have used.  If
    you know that you want to train your dog using positive reinforcement and dog
    friendly methods than you want to make sure that the trainer doesn't use
    painful collars like choke chains or remote or electronic collars of any kind as
    this is not positive reinforcement dog training.

    Is it possible for me to observe one of your classes before signing
    up?  
    Absolutely!  I welcome and encourage prospective clients to come and observe
    my classes before signing up.  It is very important to me that my clients feel
    comfortable with my style, technique and approach, so I am happy to have
    people observe any of my group classes before registering for a class.  If you
    are confused about what class is best for you and your dog, a phone consult
    to decide on the best approach for you and your dog is free of charge.

    What is "clicker training"?  
    Clicker training is a form of training based on a learning theory called operant
    conditioning.  It is the technique that is used to train dolphins, killer whales and
    most animals to perform or do things on cue or on command.  When used
    properly, the clicker is used as a "reward marker" meaning that it tells the dog
    that it did the correct thing at the exact moment that it hears the click and that
    it will be rewarded (food is the easiest reinforcer to use).  This technique gives
    clear information to the dog which is why I like it so much.  It is used to train
    many different species to do a variety of different behaviors that a few years
    ago most people would have thought impossible.  I also use clicker training
    with my birds and with other exotics while doing volunteer zoo work.

    My dog has been called "dominant" what should I do and will your
    training work?
    Dominance is not a character trait.  Social hierarchies are something that
    fluctuate and change all the time.  The fact of the matter is, when you are
    trying to establish social hierarchies within a group of dogs, you are only
    guessing.  You can't and won't ever know what is truly going on.  What worries
    me about novices labeling a dog as "dominant" is that people then tend to
    think that the best way to treat the problem is to try and physically dominate
    the dog which can be very dangerous and in fact, make the dog worse.  The
    best thing to do is forget about the label and find a trainer who can help you
    find solutions.  You want a trainer who will put together a treatment plan for you
    that will deal with your dog's individual issues while making sure to keep both
    of you safe and happy.  Using outdated techniques like alpha rolls and other
    violent methods are physical abuse can be extremely dangerous and it doesn't
    improve the dog's behavior or outlook.  He won't view you as his leader, but
    rather as a bully.     

    What do you think of "The Dog Whisperer" TV show?
    I do not recommend in the methods used on "The Dog Whisperer".  They are
    outdated, punishment based and in many cases just plain abusive.  You would
    be better off watching It's Me or The Dog with Victoria Stillwell, a trainer who
    actually has some credentials and education.


    The Dog Whisperer Part II Answering the Fans by Lisa Mullinax

    On Choosing a Trainer
    Your trainer should be able to go beyond telling you what to do, but should be
    able to tell you WHY.  Your trainer must be willing and able to explain not only
    how to do something but why that method works and makes the dog
    understand what you want or what you are trying to convey.

    Find out how your trainer learned and perfected their craft.  Dog training truly
    is an art form, few people can become experts at it just by taking a 6 or 8 week
    course.  While this is certainly a start, a qualified trainer should have years of
    successful experience under their belt.  

    A good trainer truly understands canine behavior and has more than one plan
    of action for each challenge.   Many trainers will say that they are "certified"
    however, it's important to remember that there is no state regulated
    certification for dog trainers.  Any dog school or training academy can award
    it's students with "certification" from their school so find out how your trainer
    was certified.  The Association of Pet Dog Trainers (APDT) offers certification
    training that isn't not affiliated with any specific school or program.  This is the
    only widely known and well respected dog training certification.  Certification
    requires that trainers have at least 300 hours of training experience within the
    last 5 years with 75% of the experience  as a "Head Trainer" or "Instructor", as
    well as a reference letter from a veterinarian, another trainer and a client.  
    Once all of this has been completed the trainer must take a 4 hour, 250
    question exam that tests the trainers knowledge of learning theory, animal
    husbandry, ethology, instruction skills and equipment.

    You, the client, needs to feel comfortable and confident about what you are
    doing.  You need a trainer that is a good teacher to you.  You are the one at
    the other end of the leash, so your trainer needs to be able to teach you to
    effectively train your dog, to explain what you need to do and how to do it, and
    to gently correct you when you need help.  As the client you need to be
    comfortable with the methods and techniques you are doing.  If something
    seems wrong or you aren't comfortable, ask questions.  Remember you don't
    have to do anything to or with your dog that doesn't seem right.

    A good trainer is up front and honest about their methods.  If they say they use
    "positive reinforcement", "reward based methods" or "motivational methods",
    ask what they are.  Ask what they do and how they teach specifically.  These
    questions should be answered easily or should be on their website or other
    material.  If it doesn't seem right, don't do it.  If it hurts, frightens or intimidates
    your dog there is a better way.

    Ask for letters of recommendations.  A good trainer can provide letters of
    recommendation from happy clients.  Also, ask to observe classes before
    committing to enrolling or purchasing a package.  You want to see your trainer
    in action to make sure that you are comfortable with that particular trainers
    style, technique and communication skills.

    If you are hiring a trainer or behavior specialist for something very
    serious such as fearful behavior, anxieties or aggression, please make
    sure that you are hiring someone qualified.  Anyone working with these
    issues should have a clear understanding of working with desensitization,
    classical conditioning and counterconditioning techniques and should be
    experienced in these areas or someone could get hurt.  

    The most important thing to remember is that you need to feel comfortable with
    your dog trainer.  This is someone who you employ to help you and your dog.  
    You should always be able to feel comfortable asking questions or talking to
    your trainer.  
Frequently Asked Questions
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Braveheart Dog Training
  "Dog Training from the Heart"
Photo by Mary Jones